INFO@COOKIESOMG.COM (331) 401-4040 |
FREQUENTLY ASKED
QUESTIONS
OUR COOKIES
Hand Crafted with Love
​
How do I place an order?
- Please complete our request form so we can capture some initial information about your request.
​
How are the cookies packaged when shipped?
- To ensure your custom cookies arrive fresh and crumble free we bubble wrap all of our cookies.
​
Are your cookies gluten free?
- Unfortunately, due to our recipe we cannot make custom gluten free cookies.
​
Can I freeze Cookies OMG Cookies?
- Yes, you can freeze them and thaw them out at a later date.
​
How much notice do you need between orders?
- We ask that you allow at least up to 5 days for any custom orders.
​
How do I pay for my order?
- Once your order is confirmed we will send you an invoice which you can pay via Check or PayPal.
​
Are your cookies handmade?
- Of course! All of our cookies are completely handmade, from mixing the dough, icing, and hand decorating each cookie individually.
​
What if I have questions or changes to my order?
- We're always happy to help our customers with any changes. Just contact us at info@cookiesomg.com.
​
​
​
